As I thought
about a person who demonstrates competent communication I thought of the
director of the program I work for. I
have been in many meetings with her and have watched her run those meetings
with integrity and a sense of caring for each person at the table. She always listens to each person and looks
them in the eye, responding with questions or responses that show the people
she isr really listening to them. Even
when the person speaking is challenging or being disrespectful, she will
address it honestly and without malice. When things get heated she will use a
calm voice and remind the group why we are there and what our goal is. She has a way of making her point without
making others offended, they might not like what she has to say, but they seem
to understand her position. I have
already learned so many things from her just by watching her work. She has calmness about her and her body
language is one that says “I am listening”.
I would definitely model my communication behaviors after her. She knows how to run the program, and yet
everyone feels comfortable to go to her with ideas, she listens, and responds
with honesty. Her integrity for everyone
from the kitchen help to the directors of other programs knows she will listen
and give weight to their concerns and suggestions.
Your Director sounds like a great boss!I am working on being a better listener especially when I am having a stressful day.Your post has reminded me to listen better to my staff and others who I come into contact with daily.
ReplyDeleteYour director sounds like she is a good person. It is not often that you find people that has authority to stya calm and collective, especially when thing get heated with workers.
ReplyDeleteShe reminds me of my assistant principle they both have some of the same traits which make them both competent communicators good body language, calm voice, good listener, and honesty.
ReplyDeleteGood communicators have the power of influence. I think one thing that makes them to be able to attract people is their ability to win people's trust. As you said about your director integrity is part of what makes one a great communicator.
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